this article points to the importance of using empathy when trying to establish a positive relationship with parents - particularly those that are confrontational. Remembering that there are often many "negative life experiences" which can impact parents' attitudes toward teachers and other school staff is an important step in working to build partnerships.Source:
Lori Desautels, Edutopia, May 22, 2018Description:
"There are times when we may feel bullied by a parent, and because emotions are contagious, we too can fire off harsh words if we’re feeling misunderstood and angry. Healthy boundaries are necessary. We may also unintentionally escalate a conflict while moving farther away from collaboration and solutions. A dysregulated educator cannot help a dysregulated parent."Read the full article here!